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City Utilities works hard to make your life easier with several options for paying your utility bill. Pay online, by mail, using our payment kiosks, or visiting our bill payment locations. Acceptable Use: Under Springfield Code Section 110-2, City Utilities of Springfield, Missouri, is authorized to supply facts and information regarding utility consumption at specific premises.
Understanding the Context
I am a person interested in occupancy of the specific premise requested in this report. I hereby make a written request for information on utility usage at such premise billed by City Utilities. I agree ... Start / Transfer / Stop Services Whether you're new to Springfield or just relocating across town, we make it easy to start, stop, or transfer your utility service.
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Key Insights
Choose the option that works best for you—online, by phone, or in person. To Request Online It's quick and easy to start, transfer, or stop services online using MyAccount. Project SHARE applications open in January and this locally administered program provides one-time utility assistance funded through donations from CU customers and employees. If you or someone you know needs help, please visit our website to learn more about eligibility and how to apply for Project SHARE assistance. Payment Assistance Having trouble paying your utility bill this month?
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It's important that you contact CU immediately. Talk with us early enough, and we can offer suggestions to eliminate late payment charges, like payment arrangements, or enrolling in Level Pay, which allows you to pay the same amount each month. Payment Arrangements Addressing tree pruning issues early is important and City Utilities has multiple ways to assist. Tree Line USA City Utilities has been recognized as a Tree Line USA ® utility by the Arbor Day Foundation™ since 1994. This designation reflects our commitment to reliable service and responsible tree care in our community. Running a business means staying on top of details — including your utility account.
The City Utilities MyAccount app makes it easy for business owners and account managers to manage services online, anytime and from anywhere. City Utilities proudly offers 5 utility services to the Springfield community. Additionally, we offer a robust tree management program to help ensure your safety, preserve the health of your trees, and maintain reliable electric service.